Experience
A chronological view of my work across doctoral research, applied AI engineering, and NLP research.
PhD Student in Computer Science
University of Warwick, UK
I am working on reliable and adaptive LLM-based systems, with a focus on LLM workflows, agentic reasoning, retrieval-augmented generation, and robustness. My current research studies how LLM workflows can be represented, analyzed, routed, and optimized under real-world constraints such as cost, uncertainty, and noisy external information.
AI Engineer
Zalo AI
Supervisor: Mr. Trang Truong
Developing and deploying speech processing models, including Voice Activity Detection (VAD) and Automatic Speech Recognition (ASR), for real-world applications. Contributed to the development of Kiki Assistant by integrating and optimizing these models.
Research Assistant
UIT Natural Language Processing Group
Supervisor: Dr. Kiet Van Nguyen & Prof. Ngan Luu-Thuy Nguyen
Conducting research in Natural Language Processing (NLP), focusing on machine reading comprehension, question-answering (QA) systems, and language models. Contributed to the publication of eight scientific papers at top-tier conferences (e.g., EACL, NAACL). Developed and released state-of-the-art (SOTA) models, including ViQAS (Vietnamese QA) and CafeBERT (language model).
Student
University of Information Technology, Vietnam National University, Ho Chi Minh City
Supervisor: Dr. Kiet Van Nguyen & Prof. Ngan Luu-Thuy Nguyen
Completed a Bachelor’s degree in Computer Science with a focus on Natural Language Processing (NLP). Engaged in research activities within the field of NLP.